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TO OBTAIN INFORMATION ON THE CITY |
The Entity of Tourism of Buenos Aires comprises Centros de Información Turística (CIT – Tourist Information Centers) located in different districts. These centers provide any kind of printed material (maps, guide-books, brochures) and useful information to move around the city. |
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TOURIST OMBUDSMAN |
If, during your visit, suffer some kind of abuse or discrimination, communicate whit the Tourist Ombudsman:
La Boca
Tel: (54 11) 4302 7816
Address: Av. Pedro de Mendoza 1835 (Museo Benito Q. Martín)
e-mail: turista@defensoria.org.ar
San Telmo
Tel.: (54 11) 15 4046 9682
Address: Defensa 1250
e-mail: turistasantelmo@defensoria.org.ar
Terminal de Cruceros
Tel.: (54 11) 15 4078 8654
Address: Av. Ramón S. Castillo and Av. Comodoro Py |
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TOURIST POLICE STATION |
This police station headquarters receives any formal complaints from tourists in cases of offenses, thefts, petty steal, losses, whereabouts and failed meetings.
It also works on crime prevention. You can here also receive help in the case of extraordinary procedures before embassies or consulates.
You will get information from people speaking in English, Italian, French, Portuguese, Ukrainian and Japanese.
Address: Avenida Corrientes 436
telephone: 0800 999 5000 / 4346 5748
mail: turista@policiafederal.gov.ar |
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CONSUMER PROTECTION: PROGRAM OF TOURIST ASSISTANCE. |
Foreign tourists can go to the offices of the "Dirección General de Defensa y Protección al Consumidor del Gobierno de la Ciudad (Bureau of Consumer Protection of the Government of the City of Buenos Aires) in order to solve problems as consumers.
Para más información, llamar al 0800-999-2727 o enviar un mail a defensa@buenosaires.gov.ar
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TO OBTAIN INFORMATION ON TOUR CIRCUITS WITHIN THE COUNTRY |
There are three National Tourist Information Centers, depending from the National Secretariat of Tourism:
- Av. Santa Fe 883, ground floor.
Tel.: 4312 2232/5550 // 0800 555 0016.
- Jorge Newbery airport, Costanera Norte
Tel.: 4771 0104
- Ministro Pistarini International Airport, International terminal, Ezeiza, Province of Buenos Aires.
Tel.: 4480 0224
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